Privacy Policy — wrightsystems.ai
Legal

Privacy Policy

Last updated: April 2025  ·  Effective immediately

1Overview

Wright Systems ("we," "us," or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit wrightsystems.ai or engage our services.

By using our website or services, you consent to the practices described in this policy. If you disagree with any part of this policy, please discontinue use of our website and services.

2Information We Collect

We collect information in the following ways:

Information you provide directly:

  • Full name
  • Email address
  • Phone number
  • Business name and type
  • Monthly revenue and business details provided in our intake form
  • Any other information you choose to share when contacting us

Information collected automatically:

  • IP address and approximate location
  • Browser type and version
  • Pages visited and time spent on our site
  • Referring website or source
  • Device type and operating system
Data Type Purpose Retention
Name & Contact Info Service delivery & communication Duration of relationship + 3 years
Business Information Strategy & service customization Duration of relationship
Analytics Data Website improvement 26 months
SMS Opt-in Records Compliance documentation 5 years

3How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and schedule strategy calls
  • Provide, operate, and improve our services
  • Personalize your experience and tailor our approach to your business
  • Send transactional communications related to your services
  • Send marketing communications where you have opted in
  • Comply with legal obligations and resolve disputes
  • Analyze usage patterns to improve our website and offerings
  • Protect against fraudulent or unauthorized activity
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

4SMS & Email Communications

When you opt in to SMS communications by checking the consent box on our form, you agree to receive text messages from Wright Systems including:

  • Strategy call confirmation and reminders
  • Follow-up communications regarding your inquiry
  • Service updates and information relevant to your account
  • Promotional messages about Wright Systems services (if opted in)
SMS Opt-Out: Reply STOP to any SMS message at any time to unsubscribe. You will receive a confirmation message and no further texts will be sent.

Email Opt-Out: Click the unsubscribe link in any marketing email. Transactional emails related to active services may continue.

Message Frequency: Varies based on your engagement and service status.

Message & Data Rates: Standard carrier rates may apply.

Wright Systems does not share your phone number or email address with third parties for marketing purposes. Your contact information is used solely for communication related to our services.

5Information Sharing

We may share your information only in the following limited circumstances:

  • Service providers: Trusted third-party tools that help us operate our business (CRM platforms, email providers, scheduling tools, payment processors). These providers are contractually obligated to protect your data.
  • Legal requirements: When required by law, court order, or governmental authority.
  • Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
  • With your consent: In any other circumstances where you have given explicit permission.

We never sell your personal information. Period.

6Cookies & Tracking

Our website uses cookies and similar tracking technologies to enhance your experience and collect analytics data. Types of cookies we use:

  • Essential cookies: Required for the website to function properly
  • Analytics cookies: Help us understand how visitors use our site (e.g., Google Analytics)
  • Marketing cookies: Used for ad retargeting on platforms like Meta and Google

You can control or disable cookies through your browser settings. Note that disabling certain cookies may affect website functionality.

7Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encrypted data transmission using SSL/TLS
  • Access controls limiting who can view your personal information
  • Regular review of our data collection and storage practices
  • Use of reputable, security-certified third-party service providers

While we take reasonable precautions, no method of internet transmission or electronic storage is 100% secure. We cannot guarantee absolute security of your information.

8Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information, subject to legal obligations
  • Portability: Request your data in a portable format
  • Opt-out: Opt out of SMS, email marketing, or data sharing at any time

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

9Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately and we will take steps to delete it.

10Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. For significant changes, we may also notify active clients via email.

Your continued use of our website or services after any changes constitutes your acceptance of the updated Privacy Policy.

11Contact

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

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